Pirates cove9/5/2023 ![]() I happen to also know some people sitting nearby who overheard our conversation and were totally shocked at how they spoke to me as a paying customer. SHE said several other things that I don't have room for on this site and then said to me she was not going to do anything for me because I was rude to them and swirled around and walked away leaving me standing there. ![]() So I said in other words because I don't eat there weekly I don't get same service (I mean I thought a $60 take out order was supporting them). I asked her why I could not change vegs when I did it all the time and have to yours and her response was it's up to the waitresses rather hey chose to ok it and they are trying to break them of it but with the Covid they are trying to keep the regulars happy that were eating in and let them change. I went outside and told my friend I was going back in to speak with manager (a tall blonde) came up to me with an attitude, no greeting other than what can I do for you (the host had ran to her already and said I was rude when I never really said anything to her). I turned to the person I was with and laid the menu in front of him, told him I was not going to eat there and left, never spoke to the host again. (This special is not listed on menu, you just have to know about it). disabled father and brother and I have always changed vegs. I eat this special all the time and always also take several orders home to. Went in to pu 4 to go orders, was told I would have to pay an upcharge to change vegetables from the standard fries, cole slaw that comes with meal. No food for me! Customer service has left the building. Very nicely I said but I’ve been here for 10 minutes-I was here before the cut off. I looked at the young girl and said I can still place my order can’t I and she said no I’m sorry no more orders. She was finally finishing up organizing the receipts and putting them in their proper place when the lady from the back came out once again and said no more takeout orders and quickly went back to the back area. I completely understand being overwhelmed with all of that information at once and didn’t want to rush her. I told her I was in no hurry to take her time sorting it out and she could take my order when she finished. I told her that it look like she had a lot going on and she said she was overwhelmed and was afraid she was going to forget something. ![]() The young girl got off the phone and had five receipts in her hand and was trying to sort them out in front of me. I told her that I was in no hurry it was OK I did not mind waiting. I stood there for almost 10 minutes and another lady came up from the back at one point and said someone would help me shortly. I told her I had a take-out order and she told me that the other girl would be off the phone shortly if that was OK? I told her no problem I was in no hurry and understood. was on the phone and the other promptly asked if she could help me. There were lots of diners, but many open tables. Stopped in to get take out dinner just before 5:00. The food is always delicious and it’s one of our favorites until today. We have eaten here many times and occasionally get take out. Restaurants for Special Occasions in Chesapeake.Restaurants for Group Dining in Chesapeake.Food Delivery Restaurants in Chesapeake.BBQ Restaurants for Families in Chesapeake.American Restaurants for Breakfast in Chesapeake.Restaurants near Pirate's Cove Restaurant.Hotels near (PHF) Newport News-Williamsburg Airport.Hotels near Great Bridge Battlefield and Waterway Park.Hotels near Dominion Boulevard Veterans Bridge Toll Road.Hotels near South Norfolk Jordan Bridge.Chesapeake Hotels with Air Conditioning.Extended Stay America Hotels in Chesapeake.InterContinental (IHG) Hotels in Chesapeake.
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